Administration skills are crucial to the effectiveness and efficiency of any organisation, and this NVQ qualification demonstrates a thorough understanding of current theory and practice, which is respected and recognised by practitioners and employers alike.
The NVQ in Business and Administration is a nationally-recognised programme, designed by employers to meet the needs of today’s businesses. This qualification will help you to improve your business and administrative skills so that you become more effective and efficient at work and let you fill any skills gaps you have quickly and easily while you work.
NVQ Business and Administration Level 2 is suitable for those working in office environments as junior assistant, receptionist, office assistant, contact centre operator and administrator. It is aimed at candidates who work as part of a team and ensure the provision of information and resources to others.
Today I would like to present to you the different units within this course particularly the mandatory units, these are Unit 201 & Unit 202 and how you can complete them using our products and services, SEE WHAT YOU WILL GET
The NVQ Business and Administration level 2 qualification comprises of 2 mandatory units and 24 optional units. You will select three optional units with your assigned assessor who will assist you in picking the units that are appropriate for your current role.
The 2 mandatory units are:-
Unit 201- Carry out your responsibilities at work.
There are 30 knowledge questions and 4 elements of performance indicators within this unit and you will need to show that you are informed about them all and understand how to apply them in the work that you do. The performance indicators are summarized under the following sub- headings:-
- Communicate information
- Plan and be accountable for your work
- Improve your own performance
- Behave in a way that supports effective working
This unit will allow you to demonstrate your communication, planning, time management, problem solving, evaluation and team working skills. You will show that you communicate effectively, accept responsibility for your own work and its delivery, improve your own performance and behave in a way that encourages effective working.
The unit will give you new techniques to manage problems at work, from recognising issues as soon as they arise to dealing professionally with mistakes. You’ll learn how to support your colleagues and understand why teamwork is critical to business success. And finally, you’ll discover how to improve your own performance at work through taking responsibility for your own learning and development.
Unit 202- Work within your business environment.
There are 27 knowledge questions and 5 elements of performance indicators within this unit and you will need to show that you are informed about them all and understand how to apply them in the work that you do. The performance indicators are summarized under the following sub- headings:-
- Work to achieve your organization’s purpose and values
- Apply your employment responsibilities and rights
- Support sustainability
- Support diversity
- Maintain security and confidentiality
This unit will allow you to demonstrate your communication, planning, reading, team working and interpersonal skills. You will show that you work effectively within your organisation by supporting its purpose and values, applying employment rights and responsibilities, respecting diversity and protecting security and confidentiality.
In this unit you will learn how to incorporate your company’s values into your own behaviour and how to represent your organisation professionally and responsibly. You will also learn about the issue of sustainability and the techniques to help you minimise waste, promote recycling and use equipment effectively. You will learn more about diversity – why it matters and how you can treat others sensitively. And you will consider workplace security and discover why it is so important to stay vigilant to keep your workplace safe and its information secure.
Our NVQ 2 mandatory units resource package will support you to answer any questions set by your assessor around the knowledge criteria on Unit 201 & Unit 202 and best of all you get free online support from an NVQ Assessor if you need to ask further questions, grab your copy now.